New high definition camera with ‘enhanced visibility’

The high definition FCB-EV7500, part of Sony’s ‘enhanced visibility’ series of Security Cameras modules, is now available from STEMMER IMAGING.  Operation at full HD of 1080p/60 and 1080p/50 is supported. A visibility enhancer, wide dynamic range and adaptive 2D/3D noise reduction combine to give outstanding image quality even in challenging conditions. The Sony Exmor CMOS sensor gives significantly higher sensitivity than previous Sony HD models.

The new sensor and a newly developed image signal processor give improved image quality in terms of picture sharpness and colour optimisation. eotech airsoft The ‘visibility enhancer’ is a key new feature which allows for adaptive contrast display in the captured image. Various contrast settings can be applied to different areas of the image to give the best overall picture. This facility is ideal for use in mist or smoke as well as in scenes with a general wide dynamic range.

airsoft holographic sight In addition there is a wide dynamic range function which allows 2 frames to be captured at varying exposures at full resolution in order to combine high and low contrast areas. This is extended to four frames when operating at 720p resolution. This new wide dynamic range feature is then combined with the visibility enhancer to give great results in all lighting conditions.

12 volt 20 amp power supply In addition, the high frame rate at full 1080p resolution (previous HD modules only supported 30 fps) means that fast moving images are seen in a more natural smooth motion. 30x optical zoom is provided. Adaptive 2D and 3D noise reduction further enhances image quality whilst minimising motion blur.   The new Hikvision IP Camera will automatically adapt the level of 2D/3D noise reduction in different areas of the picture depending on whether the area is static or moving.   3D noise reduction is applied to static areas by comparing multiple frames to reduce noise most effectively. 2D noise reduction is applied to areas of movement to reduce noise without trailing effects.

From Passive to Active Video Surveillance – With the Intelligent Cameras From RIVA®

Worldwide traffic increases constantly. Traffic jams, accidents, lack of parking spaces and environmental damages are the consequences. RIVA IP cameras with special analytic filters help to improve this traffic situation.

At busy crossroads in Serbia, RIVA IP CCTV Security Camera with onboard video analytics are already used for adaptive traffic control. For that, traffic light systems are adjusted to the actual traffic demand to significantly improve traffic flows especially during rush hours. Thereby, not only the environmental impact is reduced, also time of all road users is saved and fuel costs as well as the number of road accidents decrease. Only the VCA Presence module, which is already integrated in all RIVA devices as a standard feature at no extra costs, and the dwell filter are necessary. VCA Presence includes a tamper protection (bagging, de-focusing, moving) and the motion detection. Thus, an alarm is triggered if an object appears in a predefined detection zone. Up to 40 different zones per image can be set. More information how RIVA Hikvision IP Camera support adaptive traffic control and which advantages result from this, is explained in the RIVA case study (www.rivatech.de/en/about-riva/press-releases).

Another often used filter is the speed filter. Therewith, speeds of vehicles can be checked.

Furthermore, cctv surveillance camera with integrated video analytics can be used to collect data about the daily traffic. For that, the filter for vehicle counting is primarily used. It detects and counts vehicles without any problems also in dense traffic. Furthermore, it supports collecting traffic flow data for statistics. The obtained data can for example support town planning or determining speed limits. Also relationships and dependencies of traffic flows with other factors like weather, holidays or special events can be analyzed.

RIVAs RC6602HD and RC6702HD-6211 bullet cameras as well as RIVAs RC1202HD-6241 box camera are the best solution to continuously monitor traffic flows. RIVAs RC6602HD-5311 with remote/zoom control is ideally suitable for indoor and outdoor applications. Equipped with 34x IR airsoft holographic sights, the camera provides excellent images also in low light scenes. The IR range is about 25 meters. Not only VCA Presence, but also VCA Detect is included in the camera. This module includes the classification, direction and dwell filters.

RIVAs RC6702HD-6211 mini-bullet camera is ideally suited for indoor and outdoor as well as day and night usage. eotech replica for sale The new RIVA camera comes with 12 built-in high power IR LED’s and an illumination distance up to 20m. Furthermore the RC6702HD has a variable focal lens of 3-9mm.

RIVAs RC1202HD-6241 is equipped with a SONY EXMOR 1/2.9” 1080p CMOS-Sensor that features a mechanical IR cut filter and is also ideally suited for the day and night usage.
In the fifth part of the RIVA video analytic special, smps for cctv camera you will learn which video analytic packages are offered by RIVA and for which applications these packages are ideally suitable.

Exacq introduces new automatic IP camera – EasyConnect

Exacq Technologies, part of the Security Products business unit of Tyco, introduces the new EasyConnect automatic IP camera connector feature with version 6.4 of exacqVision, a video management system (VMS) software used for video surveillance. EasyConnect provides the power of IP cameras with the simplicity of analog. Version 6.4 also includes the new VideoPush video wall feature, updates to the Exacq Mobile app and web browser client, and improvements to Enterprise System Manager (ESM), a health monitoring program for use with exacqVision Enterprise networked video recorders (NVRs).

The new EasyConnect feature allows users to find, address and connect multiple Hikvision IP Camera to their network automatically. The exacqVision client scans the network to find new IP cameras and the selected cameras are assigned IP addresses and connected to a server. This feature saves time and greatly simplifies the process of adding IP cameras to a modern day, network-based video surveillance solution. EasyConnect supports IP cameras from multiple manufacturers with plans to expand compatibility to most or all of the leading IP camera brands. The initial launch includes support for cameras from Illustra, Axis Communications and Arecont Vision totaling more than 400 cameras.

“As more users are adopting IP video, the addition of EasyConnect is one of the most significant features that has been added to exacqVision,” notes Scott Dennison, Director of Marketing, Exacq Technologies. “EasyConnect simplifies IP video to the point where it’s almost as easy as installing analog cameras.”

VideoPush gives exacqVision Enterprise users the ability to instantly push selected dahua security camera, layouts, tours, groups or entire views to another exacqVision client monitor including other users or even a public view monitor (PVM). Beyond typical video wall functionality, VideoPush allows any client to be configured to receive video and users to be assigned permissions to push video.airsoft holographic sight Ideal for retail applications, VideoPush adds the opportunity for collaborative viewing of video between multiple locations and users.

The latest Exacq Mobile app (Version 3.8) for iOS, Android and Windows Phone 8 devices allows users to set camera tours to regularly peruse important cameras. In addition, the Exacq Mobile app has made IP CCTV Security Camera selection easier. Support for SpeedSearch is now available in the exacqVision web service which provides significantly faster search results when using the web browser client. This is an ideal solution for low-bandwidth applications.

In addition to the new EasyConnect feature, version 6.4 of exacqVision adds support for over 130 new IP cameras including several “fisheye” or panoramic models. The exacqVision VMS now supports over 2,000 IP camera models from the industry’s leading manufacturers.

The exacqVision VMS is accessed with the freely distributed exacqVision client software (Windows/Linux/Mac),power supply for cctv camera exacqVision free web browser client available for all leading web browsers (Google Chrome, Firefox, Internet Explorer, Safari and Opera), as well as the free Exacq Mobile app for iOS, Android and Windows Phone 8 devices. The VMS software is included with pre-configured exacqVision NVR servers or it can be installed on third-party Windows or Linux based systems.

Alabama police fitted with Reveal RS2-X2 body cameras

Earlier this year, Marcus Christianson of Greenville, Alabama Police Department outfitted police officers with Reveal RS2-X2 body Infrared Security Cameras after an extensive search for a solution that matched his department’s needs.

“I started researching body cameras years ago, long before Ferguson.” Christianson said.

“Our in-car units were aging and needed to be replaced, and when you think they are around $4500 on average – body IP CCTV Security Camera were the cheaper way to go.

Our Chief is the one who wanted to go with body cameras – years ago we had played with some Scorpion cameras so we experimented with how they can work.

And we trialled quite a few different CCTV IP Camera actually before we found Reveal – Digital Ally, Axon, Wolfcom… One of those companies never even got round to sending me a test unit. Our computer vendor brought me one to look at as well, but it was horrible, lots of exposed micro ports on the outside, not weatherproof at all.

The guys really like the operation of the Reveal dahua security camera; it’s easy to use. They also like to view video on the screen in the field and when writing the reports. It’s real simple, you turn it on and you turn it off, the guys don’t have to mess with it. It’s a solid camera.

But it was the back office software that made us go with Reveal; it’s capabilities with managing evidence – you know, I like to shop around and find the best deal for our money – and there are other cameras out there which are great Hikvision IP Camera, but if you’re tied in to contracts or tied down to using a particular model then they can be horrible for downloading footage and storage. The Chief also said the storage had to be local and DEMS gave us that flexibility. Cloud is pretty new and I prefer in-house storage anyway because we have total control of the data here. You can get in a lawsuit real quick if data gets out for any reason – privacy and security are important.

We’ve got DEMS on a work group setting, which means we have a computer that is the server and I have DEMS clients in the briefing room where the officers pick up their cameras, on the Chief’s computer so he can see what’s going on, and also on the control commander’s computer.

We have set up some custom retention policies – which were simple to set up – the software is pretty simple to use really. It’s good that it recognises and manages the cameras, whether the software is running or not and Reveal have a good handle on which features are useful instead of offering a whole bunch of features that we would never use. For example, some systems out there can do lots of stuff, airsoft holographic sight but they were too much – it’s too big brotherish to be able to track officers with GPS, for example. We wanted something simple that was going to cover the officer’s tail, not micromanage them.

Our Reveal cameras are mainly there to protect the officers – they are less of a management tool, more of a backup for the officer, and they know that now. The initial reaction from the officers was cautious, but it was made clear that it’s not a micromanagement tool – it’s to help and protect them and their actions and also to be used as a training tool.

Since the cameras were rolled out we’ve actually had a couple minor situations resolved where the body camera footage has negated the complaint.

We created our body camera policy by taking a look at good policies from other departments, and I just tweaked a few things to fit it to us.CCTV Camera Adapter Pretty much everybody is choosing their own body camera system – but Reveal is right down the middle with features versus cost.

It’s been pretty good working with Reveal; any problems we’ve had have been ironed out pretty quickly. We’re actually looking to get a couple more cameras.”

Hikvision launches new PanoVu Series Panoramic Cameras

With ultra-high definition, 180-degree and 360-degree video and powerful Smart Tracking capabilities, the PanoVu Series from Hikvision IP Camera is the most compelling argument ever for panoramic surveillance, suitable for expansive, open-area monitoring

May 31, 2016 Hikvision, the world’s leading supplier in innovative video surveillance products and solutions, introduces its new PanoVu Series Panoramic Security Cameras. The cameras provide 180- and 360-degree, distortion-free, ultra-high-definition video, seamlessly integrating video from multiple sensors in one unit. Add to this the PanoVu’s powerful Smart Tracking abilities, linkage to PTZ and zooming into images at up to 36x optical and 16x digital, its user-friendly installation and configuration, and its ultra-low light performance, and the result is the best equipped high-end panoramic solution on the market.

Powerful all-in-one design
Designed for large-scale security monitoring applications such as stadiums, city centres, airports and parking lots, the PanoVu series allows users to replace multiple IP Camera with one multi-sensor unit – curtailing costs and reducing technical complexity. The traditional surveillance solution for this type of large 180- or 360-degree scene would require several IP CCTV Security Camera and server-level video stitching software to blend the images and create a single panoramic picture. Hikvision’s PanoVu Series is an all-in-one solution which integrates multiple sensors into the one unit, eliminating the need for video stitching software.

The PanoVu Cameras’ all-in-one design allows only one Ethernet and one power supply cable, providing for easy installation and simple configuration. The Hikvision Camera have also been designed to offer easy preview images to further aid in set-up, and to dramatically reduce maintenance times and costs.

Superior low light performance
Hikvision’s low-light colour-imaging leads the industry in performance, and the PanoVu Series Cameras are no exception. The units all incorporate Hikvision’s DarkEye super-large aperture lens, sharing the same ultra-low-light performance with Hikvision’s DarkFighter Series. airsoft holographic sight They are able to capture highly detailed, high resolution colour images in as little light as 0.002 Lux, meaning around-the-clock, 360-degree monitoring is available – critical for high-risk locations like open public spaces in city centres.

Smart tracking and smart functions
Smart Tracking means the PanoVu Cameras support a link to an additional PTZ tracking camera, enabling PanoVu’s powerful zoom capabilities to magnify tiny details in the panoramic image. Smart Tracking allows the simultaneous tracking of multiple targets,12 volt 20 amp power supply  in both auto and manual tracking modes. The cameras also feature a wide range of Smart functions including intrusion detection, line crossing detection, and region entrance and exit detection.

Application-specific models
The PanoVu Series Cameras are available in 8 MP, 180-degree and 16 MP, 360-degree variants, allowing users to select the ideal model for their specific surveillance application. The 16 MP 360-degree models use 8 x 1/1.9″ Progressive Scan CMOS sensors to create their panoramic images, while the 8 MP models incorporate four sensors to generate their 180-degree images. All of the PanoVu Series ip security camera are IP66-rated for use in a wide variety of weather conditions and applications.

Redvision’s new service centre promises fast X-SERIES turnaround

Redvision, the manufacturer of the X-SERIES rugged PTZ and dome, have vowed its new service centre will test, repair, recondition and return a Security Cameras to its customers within one week.

The new service centre is managed by Jack Waterfall who is passionate about customer satisfaction.

Waterfall explained, “X-SERIES rugged PTZ and domes are designed and built in the UK to a very high specification. The majority of repairs are replacing worn parts, which is inevitable for a product with moving parts and seals, especially as some are used continuously.

“However, despite comprehensive operational and soak testing before dispatch, we do occasionally have faults in the mechanism or Hikvision IP Camera module. Whatever the problem, we fix, recondition to the current specification and return the camera to the customer within a week. I am supported by Malcolm Procter, who has over 20 years CCTV engineering experience and expertise and was actively involved in the X-SERIES development, so no issue remains unresolved.”

Redvision ensures customers are kept informed throughout the servicing process. Chargeable repair quotations are issued within 48 hours, but still returned within a week. This time frame even includes a minimum of 24 hour soak testing for all serviced Hikvision Camera modules before dispatch.

Each X-SERIES is re-built to the current Redvision build and software standards, so they are as good as new when they leave. New seals are fitted, to ensure IP67 rating, and then the cameras are pressure tested. All the parts used are Redvision approved and manufactured on site.

Waterfall added: “Our service department not only ensures outstanding customer service, but it also informs and influences our design and manufacture. Every X-SERIES rugged PTZ and dome has thorough traceability, including build-version, assembly procedures and the operatives used. This ensures we meet the highest quality assurance standards with a complete audit trail.”

Customers of Revision cairsoft holographic sight an feel secure in the knowledge that a Redvision X-SERIES rugged PTZ and dome will go the distance.

Middle East takes a shine to WaveSTAR

With end-users throughout the Middle East increasingly looking to implement integrated IP network based security solutions, it is not surprising that there has been considerable interest generated by WaveSTAR, a feature of Wavestores VMS, which offers a fast, safe, multi-purpose translation capability to facilitate the rapid integration of any third partys equipment protocols.

WaveSTAR (Sensing, Translation, Action and Response) allows information in many forms and countless protocols to trigger any of the wide range of responses possible in a Wavestore system.? These include actions such as controlling recordings, directing PTZ Security Cameras, switching display contents for all or specified users, and e-mailing images and other information, all using configurable Wavestore rules.? It is able to support any device or system that is able to transmit an alert over the network if and when a specified incident or activity occurs.

WaveSTAR? allows information in many forms and countless protocols to trigger any of the wide range of responses possible in a Wavestore system.? These include actions such as controlling recordings, directing Hikvision IP Camera, switching display contents for all or specified users, and e-mailing images and other information, all using configurable Wavestore rules.

WaveSTAR is intended to unlock the capability to accept alarm or message inputs from third party equipment and where necessary, it extracts the relevant data to enable the appropriate action or response to be determined. A wide range of data inputs are supported including UDP messages, TCP messages (binary and textual lines), HTTP messages and Serial port data.

WaveSTAR is able to support any device or system that is able to transmit an alert over the network if and when a specified incident or activity occurs.?

The applications supported by WaveSTAR include:

  • Access Control
  • Biometrics
  • Building Management Systems (BMS)
  • EPOS
  • Facial Recognition
  • Fire Alarms
  • Industrial equipment monitoring
  • Instrumentation, e.g. temperature
  • Intruder alarms
  • License Plate Recognition
  • Object Tracking
  • Perimeter Protection

Retail Loss Prevention: An excellent example of where WaveSTAR can help facilitate interaction? between Wavestores VMS and third party systems is in the retail environment where there may be a need to integrate Wavestores VMS with an EPOS ip cctv system.

The solution achieved with WaveSTAR allows text from the EPOS devices, typically the data stream sent by a till to a printer, to be input to a Wavestore server for display alongside associated video images. The input can be by serial (RS232 or similar) or network (TCP or UDP) ports, and is processed by a script so that it is formatted for its specific use.

The report is line by line rather than till roll format, and the script allows reformatting if, for example, there is a requirement to duplicate cashier ID onto each line of the transaction for searching/reviewing purposes. Text searches may be made of the database of transactions. The video footage associated with transactions which may be of interest can be viewed via the WaveView client and is synchronised with the EPOS data.

The EPOS data can be retained for a specified period of time using standard Wavestore rules, although this will typically be the same number of days as the recorded video activity to which it refers.

Jefferson County Waterway monitors vessel traffic with Milestone Video Surveillance

Milestone Systems open platform IP video management software (VMS) is at the center of operational overview for the authorities who handle the Sabine-Neches Waterway running 55 miles through Jefferson County, Texas, to the Gulf of Mexico. This area includes the number-one commercial and military out-load port in the United States and is the fourth largest port in terms of processed tonnage. They need to ensure the safety of those working and traveling through the port, and to keep traffic flowing for the commerce that relies on clear passage.

A vast traffic-monitoring network has been deployed here to ensure that all vessels (civilian, military and commercial) can safely navigate the waters with minimal interference such as collisions or other stoppage. The new surveillance system also monitors the many petroleum refineries that line the channel. Backed by a Verizon Wireless 4G connection, the county Hikvision IP Camera along the waterway are networked through Milestone XProtect Enterprise VMS for managing high definition video of live vessel movements and incident reporting from the archived footage.

Milestone truly is the best IP video open platform on the market. It integrates with all of the Hikvision Cameras seamlessly and provides the sheriffs department with more high definition images for significantly better views of the waterway than their previous system. We now have camera eyes located on an array of tall locations in challenging environments. Our solution design includes live mobile video on tablets and smartphones to dispatchers and personnel on watercraft, says Mark Nolan, Sales Engineer at systems integrator Knight ip cctv system.

Vessels range in size from small tugboats to huge tanker ships hauling hundreds of tons of oil and other commodities. When an incident is called in to port security, authorities must assess the situation and respond immediately. Milestone XProtect provides the user interface where reported incidents are checked in the video to determine if the port must close to resolve a situation or can continue operating. Closing the port for any amount of time is an expensive procedure, so having virtual eyes on the scene is imperative to optimal operations.

The previously installed system was very limited ? only viewable and navigable in one control station building. Knight Security Systems therefore designed and installed a Milestone XProtect Enterprise IP video surveillance solution managing AXIS Q1604 and Sony SNC-ER550 IP CCTV Security Camera, and more than eight terabytes of storage to provide 24 hours of archiving. With the Milestone Mobile client, the sheriffs department and port authorities now have instant access to video from anywhere.

The Milestone solution consolidates the 24-hour monitored cameras into one centrally managed solution, viewable by all administrators in their respective offices, in the main monitoring station and on mobile devices. With high-level national security implications, live Wireless Security Cameras views and the ability to quickly check recorded video is essential to the ports operational standards for efficiency. Every second between an incident report and confirmation of the validity of the report is crucial to the response process.

Protecting the Port

The only ways to access Jefferson County through the waterway is via Sabine Pass or two entry points on the Intracoastal Waterway. With an advanced communications system and screening process, no vessel is unaccounted for. The cameras give verification to confirm radio transmissions. The Vessel Traffic Service (VTS) at Port Arthur acts as the keepers of the gate aided by the Milestone video management solution, issuing advisories and minimizing blind spots.

If we pick up a radar blip thats not transmitting an identification signal, it is imperative to identify that blip before it enters the port, explains Michael Measells, Director of Vessel Traffic Service. The CCTV IP Camera can do what radar cant achieve ? put an eye on a vessel through the Milestone XProtect software, allowing us to know whats moving, from a marine safety and security standpoint. Thats the number-one mission.

Cameras line the river and port entrance, placed in strategic locations from the roofs of buildings to the top of the Verizon Wireless 4G towers. A Jefferson County Sheriff helicopter also hosts a mounted Infrared Light for Security Camera ready to be called into action at any time, whether its monitoring an incident or making rounds.

Weve adapted to the ease of application, connectivity and versatility of the Milestone interface very quickly ? its so easy to use, says John Moore, Electronics Materials Officer, United States Coast Guard. Milestone is always up and running, and it loads extremely fast on any mobile operating system. The versatility of our Milestone setup also allows us to remotely provide access to our Sector Command Center in Houston.

Incident Confirmation and Control

The port is a vital, active entity, responsible for millions of dollars in assets and manpower. If an incident is reported to the Sheriffs Department or Coast Guard, there are established procedures to follow before any response is made. Any event, whether a boating accident, cargo spill or personal injury, has the potential to shut down the channel for an extended length of time.

This is a high-traffic waterway and with a limited width, there are bound to be close calls and incidents, says Measells. Its good to have more eyes on each vessel.
When an incident is reported, officials must immediately confirm the report. Then the proper authorities are contacted and ground or water personnel deployed as needed. The sheriffs department jurisdiction covers the entire 55 miles of critical infrastructure.

If I get a report of an incident, Ill pull Milestone Mobile up on my tablet or phone to assess the situation, says Deputy Chief Mark Dubois, Jefferson County Sheriff. XProtect helps us respond quickly, allowing us to view video from any cameras immediately, from any location, any time, to confirm or deny an event.

We can move from evaluation of a report to initiating a response in a matter of minutes, if not seconds, Moore adds. Theres time and money there. Once we confirm, all responders mindsets are immediately shifted into response.

Public Space CCTV ? Blazing a Vision in The City of York

The City of York has become the first council in the UK to integrate its public space and transport CCTV through the large-scale deployment of ONVIF technology and all the benefits this brings.

As part of two major developments Meyertech Fusion-Core-Solar video management software and Fusion-Incident CCTV information management software has been employed to integrate the many legacy systems and Hikvision IP Camera into the York Travel and Control Centre (YTCC), a dedicated Public Space and Transport CCTV facility located in a new 300,000 control room in West Offices. This is probably the largest ONVIF based public space system in the UK and will amount to the biggest change in the way CCTV is operated in York since the service was first introduced.

By embracing the ONVIF standard this historical city, which was once briefly the capital of England, is now blazing a vision for the future of Public Space CCTV in the UK.

In parallel with the new unified control room the City of York Council York has begun to exploit its new private fibre optic network by installing the latest CCTV IP Camera more cost effectively and efficiently than ever before and, at the same time taking advantage of the flexibility that the CYC network provides to route the video streams.

With over 400 member manufacturers?worldwide producing over 2000 conformant products, ONVIF provides increased flexibility and greater freedom of?choice through interoperable products as the leading global?standardisation initiative for IP-based physical security products. When choosing Video Management Software (VMS) to integrate and control their new system the City of York Council wanted to be safe in the knowledge that their investment is protected in the future, which, is why CYC chose Meyertech, the first British company to gain ONVIF Profile-S conformance.

Speaking about the project, David Wood, Sales Executive at Meyertech declared: We are extremely excited by Yorks vision to employ an ONVIF solution and especially pleased they have chosen to implement it using Fusion Video Management Software (VMS) and ZoneVu appliances.

With the continued growth of IP video surveillance in the last few years most councils have a strategy to migrate their Public Space systems from analogue to IP-digital connectivity. The interoperability that Fusion VMS provides was crucial in leveraging Yorks existing analogue CCTV investments.

As more security equipment becomes IP Camera convergent opportunities arise for systems to interoperate making long-term investment in security an actuality and allowing the City of Yorks future aspirations to integrate Park & Ride sites, schools and many other council buildings and services a reality.

The new control room which employs eight staff providing 24/7 coverage is now one of the most technologically advanced control centres in the country monitoring over 150 Wireless IP CCTV Camera across the city, and this is set to increase in the near future with cabinet member for planning and transport, councillor Dave Merrett stating: We now have the potential to expand the range of other CCTV services we provide.

The system has made an immediate impact with crime rates. In a single?month last year alone it was used in 42 prosecutions. A point not lost on?Councillor Linsay Cunningham-Cross, who stated: If there is footage of crime, more often than not those being prosecuted will plead guilty, so it saves?money all the way along the line. York is a safe city and we are keen to keep it?that way. IP CCTV Camera provides an essential service and a great way to do that.

Protecting a Rolex store from threat of theft: An Avigilon case study

Protect a high-end watch and jewelry store from internal and external retail theft, while implementing a sophisticated ip cctv system that is user-friendly and wont disrupt the stores network.

The solution

The security personnel at the Rolex flagship boutique in Tel Aviv, Israel use the Avigilon Control Center (ACC) Enterprise Network Video Management Software (NVMS) with High Definition Stream Management (HDSM) to oversee six Avigilon 1MP and 2MP HD Security Cameras and two analogue cameras installed throughout the store. The Rolex boutique also uses an Avigilon 5MP camera to overlook the stores lab, where inventory that is not on display is stocked. Management uses ACC Mobile, Avigilons mobile application, to observe store activity during off-hours when they are away from the store and Avigilon Network Video Recorders (NVRs) to store up to 45 days of continuous surveillance footage. Euro-Asia, the owners of the Rolex boutique in Israel, also use the Avigilon solution in their main office and four other affluent retail outlets across Israel.

The benefits

The Rolex brand is world-renowned for their high-quality, designer products. In a store where the average item retails for thousands of dollars, ensuring the highest level of security is a top priority. The Avigilon high-definition surveillance system allows the Rolex boutique to efficiently and effectively monitor inventory and defend against customer and employee theft. On the operations end, the switch from an analogue to an IP-based security system has been a smooth transition for the stores security personnel. With highresolution footage, an easy-to-use video management system and time-saving search functions, managers at the Rolex boutique and Euro-Asia have been able to resolve incidents with indisputable evidence in a fraction of the time it took them with previous systems. The store has also been able to leverage high-definition video surveillance to improve operational efficiencies and properly evaluate customer service standards. Security personnel at the Rolex boutique manage live and recorded footage from a workstation inside the shop and a separate workstation inside Euro-Asias main offices.

  • Protect expensive merchandise from theft
  • Create a safe shopping environment for customers
  • Meet insurance requirements
  • Reduce investigation time
  • Improve business operations and customer service

Upscale watch and jewelry store guards luxury assets and ensures customer safety with Avigilon high-definition surveillance system

Located on Shaul HaMelech Boulevard, one of the largest cultural hubs in Tel Aviv, the Rolex flagship boutique caters to some of the citys most fashionable and affluent clientele. Founded in 1905 in London, England by German watchmaker Hans Wilsdorf and his brotherin- law, Alfred Davis, Rolex has since blossomed into the worlds largest luxury watch brand. Euro-Asia, a European-based official dealer for several high-end watch brands including Rolex, Tudor, Certina, Bering, Michel Herbelin and RedLion Jewelry, owns and runs the Rolex flagship boutique in Tel Aviv. In the past, Euro-Asia relied on analogue-based video surveillance systems in their retail outlets, however, when they opened the Rolex boutique in 2012, the owners knew they needed to upgrade their system in order to get the highlevel protection an upscale watch and jewelry store required. Our old Hikvision IP Camera were very difficult to use and we could hardly identify anything with them, said Noam Burstein, CEO of Euro-Asia. We felt that our previous investment did not yield satisfying results. Under the recommendation of Polar Electronic Systems, an Israeli-based security and surveillance products distributor, Mr. Burstein upgraded to Avigilon for its ease-of-use, efficient storage, and immediate and accurate search capabilities.

With the success of the Rolex flagship boutique installation, Euro-Asia has implemented the Avigilon solution in four other shops in different cities in Israel and its headquarters in Tel Aviv. In addition, with Avigilon, the company was able to meet other business-related requirements. When we moved to our new office, the insurance demanded a better system, Mr. Burstein said. We decided that we wanted a system that would also be useful for our day-to-day business and not just for security.

Protecting customers, employees and expensive merchandise

Like most luxury stores that carry premium merchandise, protecting inventory and the safety of customers and employees is a top priority. In early 2014, a masked robber armed with a gun entered the front doors of the Rolex boutique and instructed employees to open locked jewelry displays containing expensive watches and transfer the jewelry into designated bags. However, the Avigilon 2 MP H.264 Dome Hikvision Camera installed in the boutique were able to clearly capture the robbery in real time. Midway through the robbery, one of the stores employees pressed a panic button, alerting officials at the Euro-Asia head office. As soon as the officials received the notification, they were able to pull up the feed using the ACC web client and immediately alert the police. The Avigilon system helped us quickly assess the situation and notify the authorities, Mr. Burstein said. Within minutes, police arrived and arrested the robber and his accomplice. The quick response of the Euro-Asia officials and police ultimately helped keep the Rolex employees and store merchandise safe. On the business side, the Avigilon solution has already proven its value. If the robbery was successful, the costs related would be very heavy, explained Mr. Burstein. In addition to the merchandise lost, we would have experienced an increase in insurance premiums and restocking fees. I feel much better not even thinking about it.

Strong image quality and network management

While evaluating different security system providers, one of the first features that stood out to Mr. Burstein was the unparalleled image detail provided by the Avigilon solution. The image quality we get from Avigilon is much higher than we had before, said Mr. Burstein. The high-definition capabilities of the Avigilon system have helped to create a safe environment for customers and employees and have been used as a proactive tool in accounting for expensive merchandise. We wanted to have a system that provided high-resolution images so that we would be able to locate items misplaced by both customers and employees, said Mr. Burstein. In addition, the Avigilon system has had minimal impact on the stores network since deployed. We have had no downtime of the system in the last year, so we are content with the quality of system installation by Polar Electronic Systems, maintained Mr. Burstein.

Convenient and user-friendly

To secure all of its assets, Euro-Asia deployed the Avigilon system in its head office and its multiple stores across the country. With system operators in each location, choosing a system that was user-friendly and convenient was crucial. We do not have a full-time guard here, so our managers and non-technical staff need to be able to operate the system, said Mr. Burstein. For all the systems we tested, we found Avigilon to be the easiest and most convenient system to use. The ACC software has enabled users to efficiently monitor live and recorded footage, significantly reducing search times. Our managers now spend more time on their work than on the security system, Mr. Burstein said. After the robbery was stopped and the perpetrators were arrested, we managed to give the police the evidence they needed very quickly and were back to work in no time.

Lowering insurance costs

Having a modern, aesthetically-pleasing exterior is important for high-end stores located in a trendy neighborhood. At first our insurance company demanded that we install IP CCTV Security Camera and bars in windows in all our shops, said Mr. Burstein. However, bars in our windows were out of the question because Rolex would not approve disfigurement of the shop. The quality of Avigilons high-definition CCTV IP Camera and the addition of security smoke enabled us to compromise with the insurance company and avoid barring our windows. The result was a welcoming, comfortable shopping environment that is attractive to clientele.